Dispensing is a process that requires a pharmacist to transcribe and check the prescription written by the prescribing health professional and then pick the medication and document the process (WHO). The process of good dispensing involves a series of steps which are; Receiving and validating the prescription, understanding and interpreting the prescription, preparing and labeling medicines to be dispensed to the patient, making a final check, recording action taken, issuing medicine to the patient with clear instruction and advice(1) Medication dispensing is the essence of pharmacy practice, and errors that occur during the dispensing process are a major concern for the pharmacy profession. (2&3) Dispensing errors refer to the discrepancy between medicines prescribed and medicines received by the patient or as a discrepancy between the written order and the completed prescription (4). The incidence of MDEs in community pharmacies in the UK and the USA ranges from 0.04% to 24%(2) In the literature, MDEs rates in hospitals varied between countries (0.015%–33.5%)(5) Dispensing errors are defined as “a discrepancy between prescriber’s interpretable written orders and the filled prescription including written modifications made by the pharmacist under contact with the prescriber or in compliance with pharmacy policy (6).

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